According to research, what percentage of our interactive communication is conveyed nonverbally?

The assertion that 93% of our interactive communication is conveyed nonverbally is grounded in research that emphasizes the significant role of nonverbal cues, such as body language, facial expressions, gestures, and tone of voice, in conveying meaning and emotion. Studies, particularly those conducted by psychologist Albert Mehrabian, indicate that in contexts where emotional content is being communicated, the majority of the message is transmitted through nonverbal means rather than spoken words.

This high percentage highlights the importance of being aware of nonverbal signals in communication, especially in fields like real estate where interpersonal interactions are critical for building trust and rapport with clients. Understanding that much of what we communicate does not come from words alone can help real estate professionals navigate client relationships more effectively, ensuring they pick up on cues that may indicate a client's feelings or concerns that are not explicitly stated.

The other choices reflect lower percentages of nonverbal communication, which do not capture the extent of nonverbal influence revealed byresearch. Therefore, the assertion of 93% underscores how vital it is for professionals, particularly in customer-facing roles, to enhance their skills in interpreting and using nonverbal communication.