In case interpretation #12, what article of the Code of Ethics was real estate agent A found in violation of?

Real estate agent A was found in violation of Article 12 of the Code of Ethics, which emphasizes the importance of truthful representation and the avoidance of misleading statements regarding a property or business. This article mandates that real estate professionals must ensure that any public statements they make regarding their services and the properties they represent are not only truthful but also properly disclose the professional's true status and position.

In the context of case interpretation #12, the violation involved misleading statements or lack of transparency that could lead consumers to misunderstand or misinterpret the specifics about a property or the services provided by the agent. Upholding ethical standards in communication is crucial in real estate as it fosters trust and integrity in the profession.

Other articles in the Code of Ethics serve different purposes, such as ensuring fair treatment (Article 10), outlining the duty to protect and promote client interests (Article 15), or detailing the obligation to disclose conflicts of interest (Article 5). However, the specific nuances of Article 12 address the obligations around communication clarity and honesty, making it the relevant ethical provision in this situation.