In terms of building rapport, why is flexibility important?

Flexibility is crucial in building rapport because it allows professionals to adapt to the unique needs and preferences of each client. When a real estate agent demonstrates flexibility, they show a willingness to listen and adjust their approach based on the client's situation, expectations, and feedback. This adaptability fosters a more comfortable and trusting environment, encouraging open communication.

Understanding that each client has different priorities and communication styles, flexibility helps agents engage effectively, ensuring that they meet the client's needs more comprehensively. This responsiveness strengthens the relationship and enhances the overall client experience, which is essential in building long-term rapport.