What is required for clients or customers in disputes before arbitration can take place?

Signing an agreement to arbitrate is a crucial requirement for clients or customers in disputes before arbitration can occur. This agreement outlines the mutual consent of both parties to resolve their dispute through arbitration rather than through litigation or other means. It is essential because arbitration is a private resolution process, and without the consent captured in an agreement, one party might not be bound to the arbitration process. This agreement typically includes important details such as the scope of the arbitration, how the process will be conducted, and any specific rules or guidelines that will govern the arbitration.

In the context of conflict resolution, the agreement signifies that both parties have willingly chosen to forgo their right to pursue a legal lawsuit in court and have opted to settle their case in a different manner. Such agreements are fundamental in establishing the framework for how disputes will be handled, ensuring clarity and understanding between the parties involved.