What service is most commonly requested from real estate agents, according to the ERA Real Estate Survey?

One-on-one assistance is often seen as the most commonly requested service from real estate agents, highlighting the importance of personalized support throughout the buying or selling process. This type of service emphasizes the need for agents to provide tailored guidance that addresses the unique circumstances and needs of their clients. This can involve explaining complex market conditions, assisting with decision-making, and being readily available to answer questions, which helps build trust and rapport between the agent and client.

The dynamic nature of real estate transactions requires effective one-on-one communication. Clients often appreciate having direct access to their agent, who can provide immediate answers and reassurance during what can be a stressful and overwhelming time. This responsive support can ultimately lead to better outcomes for buyers and sellers, making it a core aspect of what clients seek when engaging real estate professionals.

While other services like market analysis, documentation preparation, and property management are also important in the real estate process, they can often be perceived as transactional rather than relational. Clients frequently value the personalized touch of one-on-one assistance, as it fosters a more interactive and supportive relationship throughout their real estate journey.