When is a REALTOR® allowed to disclose confidential information?

A REALTOR® is permitted to disclose confidential information only with the consent of the client. This principle aligns with the ethical obligations REALTORS® undertake, emphasizing the protection of client privacy and sensitive information. Confidential information typically includes details about a client's financial situation, motivations, and personal circumstances that could affect negotiations. Obtaining explicit consent from the client ensures that they approve what information can be shared and with whom, maintaining the trust that is essential in the client-agent relationship.

The other options do not align with the ethical standards for REALTORS®. For instance, disclosing confidential information for marketing purposes without consent violates the client's privacy rights. Similarly, sharing this information with other REALTORS® without the client's permission undermines their confidentiality and could potentially harm their negotiating position. Lastly, stating that a REALTOR® can never disclose confidential information under any circumstances is too absolute; rather, the framework is designed to protect that information unless the client agrees to its release.